PortraitPress Privacy Policy
1. Introduction
PortraitPress, a service of Candid Color Systems, Inc. ("CCS", “PortraitPress”, “we”, “us”, or “our”), values your privacy and is committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and sharing of your information through the use of our services. By engaging with our services, you acknowledge and agree to the practices described in this document.
2. Definitions
- "Users" refer to customers who utilize our services through the PortraitPress platform for designing and ordering custom print products.
- "Personal Information" means any information that identifies or can be used to identify an individual directly or indirectly.
- "Services" includes all products, services, content, features, technologies, or functions offered by us and all related sites, applications, and services.
- "End Users" are customers or clients of our Users who ultimately consume the services or products created via PortraitPress.
3. Scope of this Privacy Policy
This Privacy Policy applies to all personal information collected during your interaction with PortraitPress, whether digital or physical. It covers how we collect, use, and share personal information as controllers, i.e., information we process for our own purposes.
4. Personal Information We Collect
We collect a variety of information about our Users and their End Users. This may include:
- Contact details such as name, email address, and phone number.
- Billing and payment information.
- Product design data and preferences.
- Information about how you use and interact with our services, including IP addresses, device information, and browsing history.
5. How We Collect Personal Information
Personal information is collected in several ways:
- Directly from you when you provide it to us via our website or customer service interactions.
- Automatically as you navigate through the site (e.g., usage details, IP addresses).
- From third parties, for example, our business partners who assist in providing services to you.
6. How We Use Your Personal Information
Your personal information is used to:
- Provide and manage your account.
- Process orders and payments.
- Communicate with you about orders, products, and promotional offers.
- Improve and customize our services and offerings.
- Comply with legal obligations and protect our rights.
8. Your Rights and Choices
You have the right to access, correct, or delete your personal information managed by us. You can also object to or restrict the processing of your personal information. Requests can be made by contacting our support team at help@portraitpress.com.
9. Protecting Your Personal Information
We take the security of your information seriously and implement robust security measures to protect it from unauthorized access, alteration, disclosure, or destruction. These include technical, administrative, and physical safeguards.
10. Retaining Your Personal Information
Personal information is retained for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and, where appropriate, through other means. We encourage you to review this Privacy Policy periodically for any changes.
Conclusion
By using PortraitPress, you consent to the practices prescribed in this policy. If you have any questions about this Privacy Policy or our treatment of your personal information, please write to us by email at help@portraitpress.com or by mail at PortraitPress, Candid Color Systems, Inc., 1300 Metropolitan Ave, Oklahoma City, OK 73108.