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Welcome to the PortraitPress Help Center!

Howdy! Need a hand? Whether you're curious about our products, need help with an order, or just have a few questions, you've come to the right place! Our Help Center is packed with information to guide you through any queries you might have, and our support team is always ready to assist you with a smile.

Our Most Frequently Asked Questions

What file types do you accept?

We accept JPEG, PNG, PDF, and TIFF files. If you have any issues with your files, our support team is here to help.

What should I do if I'm not satisfied with my print?

Your satisfaction is our top priority. If you're not thrilled with your print, check our Returns & Refunds page and reach out to us via the contact information below. We'll make it right.

Can I change my order after placing it?

If you need to make changes to your order, please reach out to us as soon as possible. We're quick on our feet, so the sooner, the better!

Where can I find information about shipping?

For all details about shipping, including delivery times and shipping options, please visit ourShipping Info page.

Need additional help? For more questions and detailed answers, explore ourFull FAQ page. Our friendly support team is ready to assist with any further questions or issues you might have: 1-800-336-4550 help@portraitpress.com We're here to make your experience with PortraitPress as delightful as the moments you capture. Reach out to us anytime—you're part of the PortraitPress family!